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Domain / services renewals
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services and its related payment should and must reach RDS atleast before 3 days of the expiry. |
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EXPIRATION AND RENEWAL OF SERVICE(S): |
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You acknowledge that it is your responsibility to keep your own records and to maintain your own reminders regarding when your domain name registration or other Services are set to expire. As a convenience to you, and not as a binding commitment, we and/or your Primary Service Provider may notify you via an email message or via your account when renewal fees are due. Should these fees go unpaid, your Services will expire or be cancelled.
Payment must be made by credit card or such other modes as we may allow or require from time to time. If you select automatic renewal of the Service(s), we may attempt to renew the Service(s) a reasonable time before expiration, provided your credit card or other billing information is available and up to date. You acknowledge that it is your responsibility to keep your billing information up to date and that we are not required to, but that we may, contact you to update this information in the event that an attempted transaction is not processed successfully. *please note: for certain TLDs, the automatic renewal option is not available |
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Account Setup |
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We will setup your account after we have received payment and we and/or our payment partner(s) have screened the order(s) incase of fraud. It is your responsibility to provide us with an email address which is not @ the domain(s) you are signing up under. If there is ever an abuse issue or we need to contact you, the primary email address on file will be used for this purpose.
It is your responsibility to ensure the email address on file is current or up to date at all times. Providing false contact information of any kind may result in the termination of your account. In dedicated server purchases or high risk transactions, it will be necessary to provide government issued identification and possibly a scan of the credit card used for the purchase. If you fail to meet these requirements, the order may be considered fraudulent in nature and be denied. |
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Transfers |
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Our transfers team will make every effort to help you move your site to us, however, we can not make guarantees of the transfer process. We provide this as a courtesy service and can not make guarantees regarding its availability or the amount of time it may take as each host is configured a little differently. We will try our best, however, in some cases we may be unable to assist you in a transfer of data from an old host. |
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Payment Information |
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You agree to supply appropriate payment for the services received from Ramadevi, in advance of the time period during which such services are provided. You agree that until and unless you notify Ramadevi of your desire to cancel any or all services received, those services will be billed on a recurring basis. |
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Backups and Data Loss |
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Your use of the service is at your sole risk. Ramadevi is not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on Ramadevi servers. If you have failed to do it, You can request Ramadevi for the backups on extra payment basis. |
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Cancellations and Refunds |
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Ramadevi reserves the rights to cancel the account at any time with or without notice. |
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Any abuse of our staff in any medium or format will result in the suspension or termination of your services. |
Reseller: Client Responsibility |
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Resellers are responsible for supporting their clients. Ramadevi does not provide support to our Reseller's Clients. If a reseller's client contacts us, we reserve the right to place the client account on hold until the reseller can assume their responsibility for their client. All support requests must be made by the reseller on their clients' behalf for security purposes. Resellers are also responsible for all content stored or transmitted under their reseller account and the actions of their clients. If any passwords, which is revealed from the reseller end, we are not responsible for any misuse. Moreover, we are not responsible for the sites, which are deleted from the reseller control panel. For the restoring of the backups is chargeble. |
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Shared accounts may not resell web hosting to other people, if you wish to resell hosting you must use a reseller account. Semi-dedicated servers are not backed up. You must maintain your own backups. |
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Disclaimer |
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Shared accounts may not resell web hosting to other people, if you wish to resell hosting you must use a reseller account. Semi-dedicated servers are not backed up. You must maintain your own backups. |
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SUSPEND OF WEBSITES DUE TO NON-PAYMENT: |
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If there is any payment dues for the existing customers, the site will be suspended automatically without intimating your desk. It is automatic process done from the control panel end |
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